Last updated: 07 October 2026
Who operates this website
SaanjhCare is operated by Shivam Infotech Services Private Limited. For privacy questions and requests, email care@saanjhcare.in or call +91 99100 22135.
Information you choose to share
Our enquiry form asks for your name, phone number, email address, city and service interest. You may also provide a message. We use these details to respond, discuss the support you need and coordinate next steps. Please do not put medical records, identity documents, payment details or other sensitive information in the website form. If you are enquiring for another person, share only information you are entitled to provide.
Website operation and analytics
Our hosting provider, IONOS, processes the technical requests needed to deliver and secure the website. Technical records may include IP addresses, request times and browser details. Optional Google Analytics runs only after you accept analytics cookies. It helps us understand page visits, engagement and contact actions. Our tracking code does not send enquiry form values to Analytics and removes query strings from the page URL it supplies. Advertising storage and ad personalisation are disabled in our website tag.
Who may receive information
Enquiries are sent to our care team by email. Hosting, email and analytics providers process information for their respective services. We may need to discuss relevant details with a care provider when coordinating a service you request. We do not configure the website to sell enquiry information or send form contents to advertising platforms. Third-party services may process information outside your country.
Keeping information
We keep enquiry information for handling your request, arranging relevant support and meeting applicable operational or legal needs. The appropriate period depends on the enquiry and any service relationship. You can ask us about the information we hold or request correction or deletion; we will assess your request and any applicable retention requirements.
Your choices and requests
You may decline optional analytics and still use the site, call or enquire. The Cookie Policy includes controls to withdraw analytics consent. To request access, correction, deletion or help with a privacy concern, contact care@saanjhcare.in. We may need to verify your identity before acting on requests relating to personal information.
External links and updates
WhatsApp, social platforms and other linked services have their own privacy terms. This policy applies to the SaanjhCare website. We may update it when the site or our processes change; the update date appears on this page.